Psychologiczne funkcje narzekania
In a series of experiments we presented (via verbal descriptions or video) our participants with conversations, in which a target person expressed a complaint or affirmation in response to his or her partner complaining of or affirming topics which had been preidentified as typical or non-typical for complaining. The target person and the whole conversation were then rated for several features. Two effects were predicted and found. The first was the compatibility rule: the target was perceived as more adequate and nice when responding compatibly rather than adversely, and the chance of conversation continuation was rated to be higher in the compatible conditions. The second was the norm of complaining: the target was perceived as more adequate (and wiser) when complaining rather than expressing satisfaction in relation to topics typical for complaining, although the opposite was true for topics non-typical for complaining. The expected length of conversation and its perceived depth were the highest when both persons complained on topics typical for complaining. The results are discussed as supportive of the hypothesis that building and maintaining close interpersonal relations is the main function of complaining, very frequently encountered in the Polish culture.